Terms and Conditions of the online portal of the Institute for the Journal for the Critique of Science (www.ckz.si)
The general terms and conditions of the online portal of the Institute for Critique of Science Newspapers are composed in accordance with the Consumer Protection Act (ZVPot-UPB2), based on the recommendations of the GZS and international e-commerce codes. The online portal of the Institute for Critique of Science Newspapers (hereinafter referred to as the Institute for Critique of Science Newspapers or the Institute for Critique of Science Portal) is managed by the public institution Institute for Critique of Science Newspapers, Ulica talcev 2, 1000 Ljubljana (hereinafter referred to as the provider). In order to make purchases on the Institute for Critique of Science Newspapers portal, visitors must enter their personal data in the "Payment Information" form. If a user wishes to later change their data, they must submit a request for this to be done to
Accessibility of Information
The provider undertakes to always provide the following information to the customer:
- company identity (name and registered office of the company, registration number),
- contact details allowing users to communicate quickly and effectively (email, phone),
- service availability,
- service execution conditions,
- all prices must be clearly and unambiguously determined, and it must be clear whether they include taxes,
- the time validity of the offer,
- explanation of the complaint procedure, including all contact details for the person or department responsible for customer contacts.
Content Offer
Due to the nature of online business, the content offered on the Institute for Critique of Science Newspapers portal is updated and changed.
Payment Methods
The provider offers the following payment methods for books in stock:
- payment by bank transfer,
- payment on delivery.
When paying on delivery, a commission is charged by the Slovenian Post.
The provider offers the following payment methods for pre-ordered magazines and monographs:
- with payment cards (Mastercard, Maestro, Visa).
The sales contract (order) is stored electronically on the provider's server and is accessible to the customer at any time in their user profile.
Prices
All prices are listed in €. All prices include VAT unless expressly stated otherwise. Prices are valid at the time of placing an order and do not have a predetermined validity. Prices apply for payments using the aforementioned payment methods, under the aforementioned conditions. Despite exceptional efforts to provide the most current and accurate information, it is possible that the price information may be incorrect. In such a case, or if the content price changes during order processing, the provider will allow the customer to cancel the purchase and will offer a solution that is mutually satisfactory.
The sales contract between the provider and the customer is concluded at the moment when the provider confirms the order (the customer receives an email with the message "Your order has been successfully placed").
Discounts, promotional codes, etc., do not accumulate.
Purchase for Legal Entities
The purchasing process for legal entities is exactly the same as for individuals, except that when choosing the payment method, you select the option "Yes, I want an invoice for the company."
In the online store ckz.si, we also allow companies registered within the European Union to make purchases. Value-added tax is charged for each purchase.
Material Defect
When is a defect considered material? Mainly when:
- the content does not have the characteristics that allow its normal use,
- the content handed over to the buyer does not match the purchased content.
How is a material defect claimed?
The buyer must inform us of any material defect, together with a precise description, within the legally prescribed period, and allow us to inspect the content at their own expense.
In which cases should I claim a material defect?
In cases where the goods do not have a warranty. It must be claimed within the legally prescribed deadlines.
The right to claim material defects is regulated in more detail by the Consumer Protection Act.
Security
The provider uses appropriate technological and organizational measures to protect the transmission and storage of personal data and payments. The provider uses a 128-bit SSL certificate issued by an authorized organization for this purpose. Credit card authorizations are processed in real-time by verifying data with banks. Card data is not stored on the provider's server.
Protection of Personal Data
The provider is committed to the permanent protection of all user personal data. The provider retains IP addresses of all visitors to the Institute for Critique of Science Newspapers portal for an indefinite period. The provider will use personal data exclusively for the purpose of fulfilling orders (sending informational materials, offers, invoices), and other necessary communication. User data will never be disclosed to unauthorized persons.
The Institute for Critique of Science Newspapers website uses cookies to operate and optimize the user experience.
Protection of Copyrights for Content on the Institute for Critique of Science Newspapers Portal
All content on the Institute for Critique of Science Newspapers portal is owned by copyright holders who have a cooperation agreement with the provider. Any copying, reproduction, public publication, or broadcasting without prior written permission from the copyright holders is prohibited.
Communication
The provider will only contact the user through remote communication means if the user explicitly does not object. Promotional emails will contain the following elements: they will be clearly and unambiguously marked as promotional messages, the sender will be clearly indicated, different actions, promotions, and other marketing techniques will be labeled as such. The terms of participation in them will also be clearly defined, the method of unsubscribing from receiving promotional messages will be clearly presented, and the user's desire not to receive promotional messages will be explicitly respected by the provider.
Child Protection
The provider must not offer free access to products or services that are harmful to children.
Disclaimer
The provider does its best to ensure the timeliness and accuracy of the data published on its pages. Nevertheless, the characteristics of articles can change so quickly that the provider cannot correct the data on the website. In such a case, the provider will notify the customer of the changes and allow them to cancel the order or replace the ordered item.
The provider is not responsible for the content of reviews written by visitors about products. The provider reviews opinions before publication and rejects those that contain obvious falsehoods, are misleading, or offensive. The provider is not responsible for information in opinions and disclaims any liability arising from information in opinions.
The provider has the right to withdraw from the contract with the customer only if an obvious error is discovered (Article 46 of the Obligations Code). Essential characteristics of the object and all mistakes that are considered decisive in accordance with traffic customs or the purpose of the parties and that the provider would not confirm or conclude the contract if known are defined as an obvious error. This also includes obvious errors in the price.
The provider reserves the right to change these terms and conditions of business at any time and in any way, regardless of the reason, but with prior notice and asking for confirmation of agreement from the customer.
The provider is not responsible for inaccuracies in the data entered by copyright holders of content that have a cooperation agreement with the provider.
Return of Goods
If you are not satisfied with the product, please inform us within 14 days that you are canceling the contract or return the undamaged product to us within the same period, covering the possible costs of returning the goods.
Complaints and Disputes
The provider respects the valid consumer protection legislation. The provider strives to the best of its ability to establish an effective system for handling complaints and to designate a person with whom, in case of problems, the customer can contact by phone or email. Complaints are submitted via the email address
The provider is aware that a key characteristic of a consumer dispute, at least as far as court settlement is concerned, is its disproportion between the economic value of the claim and the costs arising from the resolution of the dispute itself. This is also the main obstacle for the consumer to initiate a dispute in court. Therefore, the provider is committed to its best efforts to resolve any disputes amicably.